ATX Mini Split Prince

Penthouses and Lofts

Cooling That Respects a Westlake House

Westlake homes are built into hillside limestone, with additions that came later and rooms the original ducts never reached properly. A ductless head solves the room that has always been wrong without opening walls or re-cutting trunk lines.

The Hillside Problem

Rooms that sit below or beyond the original air handler

Homes along the ridges off Bee Cave Road and Westlake Drive were commonly built in stages. A study over the garage, a sunroom closed in a decade later, a lower level cut into the slope. Each addition inherits whatever duct capacity happened to be left, which is usually not enough. Rather than rebalance a whole system for one difficult room, a single ductless head conditions that room on its own thermostat and leaves the rest of the house alone.

Working With Limestone

Line sets routed without cutting into structural rock

A hillside build often means the exterior wall on one side is against fill or rock, which limits where a condenser can sit and how a line set can run. We walk the exterior first and choose a condenser location with real service clearance, then route the line set along soffit or through conditioned space rather than forcing a penetration that will leak or weep later.

Quiet Matters Here

Sound ratings chosen for houses with hard surfaces

Stone, glass and tall ceilings reflect equipment noise instead of absorbing it. Indoor head placement and fan curve matter more in a Westlake living room than in a carpeted bedroom, so we size for the quiet setting being adequate rather than the maximum setting being adequate.

Heat in a High Room

Why a cassette treats a tall open room more evenly than a wall head

Heat rises. In a loft with a twenty foot ceiling and a mezzanine, the temperature difference between the floor and the upper level can be twelve degrees before you even turn the system on. A wall mounted head mounted high on one wall throws air horizontally across the upper portion of the room, leaving the lower living zone to fend for itself. A ceiling cassette, mounted in the center of the space, pushes air downward in four directions, creating a column of conditioned air that reaches the floor and spreads outward before rising again. The room mixes, and the temperature evens out.

In heating mode, the advantage is even more pronounced. An inverter heat pump delivers warm air that wants to rise immediately. A wall unit blowing heat from one side of the room will warm the mezzanine long before it touches the sofa below. A cassette sends warm air straight down, where it pools at floor level before slowly climbing. The vanes can be angled to direct heat toward the seating area or away from a staircase, and because the Confortotal inverter ramps the compressor to match the load, the system runs longer at a low speed rather than blasting hot air in short bursts. The result is a steady, quiet warmth that feels like a heated floor rather than a space heater.

For a penthouse with a double height living room, the cassette can be paired with a floor console on the lower level for a layered approach, or two cassettes can be zoned together to cover the entire volume. The site visit determines what the ceiling can accept and what the heat load calculation demands. The crew sizes the equipment to the room, the glass, and the height, not to a rule of thumb. A tall room is a privilege. A cassette makes it comfortable in every season without a single piece of equipment interrupting the view.

The Confortotal Line

Inverter drive, WiFi control, and a grille that reads as architecture

The Confortotal ceiling cassette is an inverter heat pump that cools and heats across a range from twelve thousand to sixty thousand BTU. The inverter drive means the compressor speed varies continuously, holding the indoor temperature within a narrow band instead of cycling on and off. The power draw follows the load, so a mild afternoon in October costs less to condition than an August scorcher. The system is controlled from an app on your phone, or from a wireless wall remote that looks like a light switch. No proprietary thermostat, no wall wart, no blinking lights.

The grille is the only visible component. It is a flat white panel, typically around two feet square, with a central intake and four perimeter slots for the supply air. The finish is matte, the edges are crisp, and the profile is shallow enough to sit flush with a painted ceiling or a drywall return. In a room with recessed lighting, the cassette grille reads as part of the ceiling plan. In a loft with exposed structure, a custom soffit can house the cassette and the grille can be painted to match the surrounding material. The equipment recedes. The comfort does not.

Confortotal also offers the cassette in multizone configurations. A single outdoor condenser, placed on a balcony or a roof setback, can serve two or three indoor cassettes in different rooms, each with its own temperature and schedule. The living room stays cool for a dinner party while the bedroom holds at seventy two for sleep. The WiFi app lets you set scenes, timers, and modes from anywhere. The system is simple enough that you will set it once and forget it, and sophisticated enough that the crew can commission it to match the thermal personality of your specific loft or penthouse.

Approvals and Logistics

The board, the building, and the balcony condenser

A condominium or penthouse installation involves more than the equipment. The building has rules, the board has a process, and the balcony has load limits and setback requirements. The crew handles the approval package: drawings, equipment specifications, and the certificate of insurance the building requires. The package is assembled to the standard your building manager expects, and the crew walks it through the review process so you do not have to become an amateur HVAC lobbyist. This is not a novelty to us. It is the daily routine.

The outdoor condenser is placed on the balcony, typically on a low stand or a wall bracket that isolates vibration and keeps the unit above any standing water. The line set runs from the condenser through a sealed penetration in the exterior wall, across the ceiling cavity, and into the cassette. The penetration is flashed and sealed, the line set is insulated, and the condensate drain is routed to a safe discharge point. If the balcony has a drain, the condensate can tie into it. If not, a lift pump sends it up and out. Every connection is made with the understanding that a penthouse balcony is not a mechanical yard, and the installation must be as tidy as the interior.

The site visit is where the path from balcony to ceiling gets confirmed. The crew measures the ceiling cavity, checks the joist direction, identifies the condensate route, and verifies the electrical capacity at the panel. No two buildings in Austin are identical, and a cassette that fits one penthouse may not fit the one next door. The quote that follows is private, written, and based on what the crew actually found. No assumptions, no surprises, no equipment ordered before the ceiling is opened. Just a plan that works, presented with the confidence that comes from doing this work in buildings where other companies decline the invitation.

The Formats

Five ways to place comfort without touching a wall

Ceiling Cassette for Open Plans

The cassette is the centerpiece of the line. It mounts flush above the ceiling, sends air in four directions, and leaves every wall free. Ideal for lofts with tall glass and penthouses where the view is the point.

Concealed Duct for Total Discretion

A slim ducted unit hides entirely above the ceiling, feeding air through discrete grilles in the drywall. Nothing visible at all. The choice when the ceiling cavity is generous and the aesthetic demands zero evidence of equipment.

Floor Console for Low Windows

A console sits low against a wall, below a window that runs to the floor. It heats from the bottom up and cools with a gentle upward throw. For the sunroom, the curtain wall, or the penthouse corner where the glass meets the floor.

Questions From The Court

Asked and answered.

Can a ceiling cassette be installed in a loft with exposed beams and no drop ceiling?

Yes, with a custom soffit built to house the cassette chassis. The crew will frame a clean enclosure that matches the existing structure or drywall, sized to the cassette and finished to disappear into the ceiling plane. The grille mounts flush into the soffit, and the line set runs through the enclosure to the exterior. The site visit determines whether the joist spacing and ceiling height can accommodate the cassette depth. Some lofts with exposed decking require a slightly deeper soffit. The crew will measure and tell you honestly what the ceiling will accept before any work begins.

How does a ceiling cassette handle condensate on a high floor where gravity drainage is not possible?

The Confortotal cassette includes an integrated lift pump that pushes condensate vertically through a small diameter tube. The pump activates silently when the pan reaches a set level and can lift water several feet, enough to reach a drain line routed through the ceiling cavity or alongside the refrigerant line set to the exterior. The pump is tested during commissioning and requires no routine maintenance beyond keeping the condensate path clear. The crew will confirm the lift distance and the discharge point during the site visit and design the drain route accordingly.

Will a ceiling cassette heat a penthouse with twenty foot windows as well as it cools it?

Yes, and in some ways it heats better than a wall unit. The cassette sends warm air straight down from the ceiling, where it pools at floor level and rises slowly, countering the natural stack effect of a tall room. The inverter drive allows the system to run continuously at a low speed, which keeps the air moving and the temperature stable from floor to mezzanine. The vanes can be angled to direct heat toward seating areas or away from stairwells. For extreme glass loads, the crew may recommend a second cassette or a floor console to supplement the heat at the perimeter, a decision made during the site visit based on the heat load calculation.

What does the building management or HOA require for a balcony condenser installation?

Most buildings require a set of drawings showing the condenser location, the penetration detail, and the electrical connection, along with a certificate of insurance from the installing contractor. Some boards also require a noise compliance statement or a vibration isolation detail. The crew assembles the full package, submits it to the management office, and tracks it through approval. The process is familiar to us, and the paperwork is prepared to the standard your building expects. The site visit includes a review of the balcony for setback, access, and electrical capacity so the submittal is accurate the first time.

Can one outdoor condenser serve a ceiling cassette and another type of indoor unit in a different room?

Yes. The Confortotal multizone system allows a single outdoor condenser to connect to a mix of indoor formats: a ceiling cassette in the living area, a concealed duct unit in the bedroom, and a floor console in the sunroom, for example. Each indoor unit operates independently with its own temperature setpoint and schedule, all controlled from the same WiFi app. The site visit determines the total load, the line set routing, and the condenser placement. The quote covers the full configuration, and the crew commissions the system so each zone responds to its own thermal conditions.

Further Reading

More from the Prince.

Court Appointments

A Site Visit, a Ceiling Check, and a Private Quote

Your loft or penthouse deserves cooling that respects the architecture. The crew will arrive, measure the ceiling cavity, trace the line set path, and tell you exactly what your space can accept. The visit is thorough, the conversation is direct, and the quote that follows is private and written. No pressure, no assumptions, no equipment ordered before the ceiling is confirmed.

A ceiling cassette is a quiet luxury. The grille sits flush, the air moves in four directions, and your walls remain exactly as you intended them. The crew will handle the board, the balcony, and the build. You handle the wine.

(512) 988-5071Direct to the crew, seven days
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Serving West Lake Hills, Rollingwood, Bee Cave, Lakeway, Dripping Springs, Spicewood, Barton Creek, Lost Creek, Steiner Ranch and Bear Creek and the surrounding West Austin communities.